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I am on my third Cricut. I love them but one has been gathering dust because I lost the power plug and none other would work and Cricut has it in backorder for the longest time. My newest one, Explore Air, stopped connecting to my computer both via printer cable and...
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I liked
  • Versatility
I didn't like
  • No service to fix damaged equipment
#1385529
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Moves back and forth but does not cut if it dose t work I want my money back I know that sounds harsh but I can’t just waste 300 bucks just because
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Anonymous
Anonymous

Good luck!!! Cricut will refer you to there Legal Team, Preeti Mudaliar! She is a useless as useless can be. The Ceo Ashish Arora is just as bad. Cricut loves to blame the cus...

#1380345
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Mr. Arora, I would like to bring to your attention a problem I have had with your company since mid September. I contacted Shreyas in Member Care Live Chat. I had questions about Cricut cartridges in an upcoming estate sale. I asked Shreyas “IF” I purchased the...
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Anonymous
Anonymous

Good Luck with getting Mr Ashish Arora to respond! He would rather back his employees that lie to cover their *** For quality assurance purposes all my calls were recorded.......

1.8
I liked
  • Polite employees
  • Employees were polite
I didn't like
  • Ds issues and customer service
  • Employees were useless
#1379184
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Trying to get set up, keep asking for a pin #
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Anonymous
Anonymous

all you have to do is enter for 0000 and you are good to go. They dont tell you that when that sell you the machine. I called them and they told me that. I have reported the c...

1.0
#1374791
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The machines are horrible. They don’t work and they catch on fire. They refuse to take the complaint seriously. They would not take report of the fire of there machine. Don’t waste your money on these losers.
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Anonymous
Anonymous

I agree 100%. Horrible service. Out-sourced online chat. Not even is the Usa. Their Legal Team is completely usesless especially Preeti Mudaliar. The Ceo Ashish Arora is just ...

1.0
#1373691
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Cricut - Unable to make purchase

Need help with making a purchase
#1373478
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Cricut - My code didn't go through

I just purchased my machine but my shipping code freeship9 code didnt come off....
#1369674
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Cricut - Pointless

I called and got a recording telling me they are closed due to a company meeting
#1368524
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I wish I had bought a silhouette. Cricut design program is so disappointing. The software crashes alot. Their designs are juvenile and generic. I have to pull designs off the internet for my projects. The Cricut Explore Air 2 is a wonderful machine, no problems there....
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Anonymous
Anonymous

So why not buy the other one ? Be advised - it may be worse than what you have. CNC equipment can be a blessing or a curse, depending on the programming and operator station. ...

1.0
I didn't like
  • Software and design are horrible
#1363457
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Contact Cricut

Mailing Address:
Provo Craft & Novelty, Inc.
10855 S River Front Pkwy #400
South Jordan, Utah 84095
United States
Phone:
(877) 727-4288
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Cricut - I was transfer to a promoting firm

I need to speak to customer service I need help with my new Cricut
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1361114
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