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I am a brand new Cricut owner and was in the middle of placing an order when suddenly the system refreshed and the prices increased by 40%!?! What’s up with that? When I called to find out what happened I was on hold for 48 minutes only to be told by the agent that the...
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Company wrote 0 public responses to the review from Dec 04.
#1414958
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I have been trying to purchase a sale now for over 3 hours online! I waited for over 2 hours to be contacted on Cricut's online chat, only to be disconnected. A service member names Mariah emailed me only to then disconnect the email and then ignore my emails. I am now...
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Company wrote 0 public responses to the review from Dec 03.
#1413988
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2 of the 3 mats in the mats trio package are defected. I had sent pictures at the very minute I opend it. In addition, to go on the safe side, I had a chat regarding this matter( after a long waiting for my turn). Inspite of it,I am still waiting for your response....
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Company wrote 0 public responses to the review from Dec 03.
3.2
#1413649
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They do not answer the phone and I had to send 3 emails to get back my first response. They have an awful policy for xmas which is limited to 15 days from the purchase date. If you are buying gifts from them ahead of xmas, consider it a final sale. I do not appreciate...
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Company wrote 0 private or public responses to the review from Nov 22.
1.0
#1405756
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Crashes constantly. Asks repetitively for me to download the plug in then says it can't find it. Loses my work often. Very frustrating!! Wish I had never upgraded from my old machine that only used cartridges! the online program is not user friendly and takes so much...
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Company wrote 0 private or public responses to the review from Nov 17.
1.0
#1402834
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I bought that Cricut machine in July and I have never been able to use it because it came with problems, I tell them that I want to return it and they tell me that they do not receive it. I have since I bought them telling them that the machine is giving me problems...
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Company wrote 0 private or public responses to the review from Nov 15.
#1401139
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I would like to know why the free fonts are not allowing me to use them without paying for them. I have used many different fonts that do not have a price by them. But all of a sudden they want to charge me. I spent hours today trying different fonts and every time I...
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Company wrote 0 private or public responses to the review from Nov 12.
#1401734
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I have been trying to contact cricket cutter all day, they don’t answer their phone and I don’t have all day to wait for someone to get back with me on the live chat. I have never dealt with any company that I can ever think of that is so horrible about customer...
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Company wrote 0 private or public responses to the review from Nov 12.
Anonymous
Sn

Facts. They're the WORST.

1.8
#1398718
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If a company is going to do maintenance on their cloud-based software, you'd think they could notify clients ahead of time so that they wouldn't be left hanging. Oh, no. Cricut is currently off-line with a "we will be back soon" that's starting to get cobwebs. Their...
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Company wrote 0 public responses to the review from Nov 06.
Anonymous
Bob

Agreed! This is ridiculous. They leave everyone in the dark too. Not even a mention on their main site. In fact, it's hard to find any mention of them doing maintenance at all...

#1394971
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Contact Cricut

Mailing Address:
Provo Craft & Novelty, Inc.
10855 S River Front Pkwy #400
South Jordan, Utah 84095
United States
Phone:
(877) 727-4288
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Cricut - Horible

Horrible {{Redacted}}
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 06.
#1394883
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