Contact Cricut Customer Service
Cricut Phone Numbers and Emails
Toll-Free Number:
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(877) 727-4288United States
Customer Service:
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(800) 727-4288Canada
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(801) 937-9075
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+61 180 095 3076Australia
Cricut Emails:
Cricut Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cricut Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cricut is 8777274288. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 76% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Cricut may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cricut Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cricut is 8777274288. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 76% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Cricut may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Cricut mainly because of product/ service, request for information and account.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Cricut is support@Cricut.com. 71% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Cricut Website:
Cricut Help Center:
Corporate Office Address:
Other Info (opening hours):
151 E 3450 N,
Spanish Fork,
Utah 84660
Cricut Customer Service Reviews
Horrible company. They need to immediately reimburse money they've taken out of my account since February of this year in which my subscription was canceled.
I had an Issue with my system and I called for to get some help, I was trying to figure out my self for 2 hours and in matter of minutes after I call this amazing customer service representative brings her kindness and patience she helps me to fix the issue I had and now Im happy with my experience and great job.
How Good is Cricut's Customer Service?
Summary of Cricut Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cricut?
Product/ Service Question:
- “Cricut maker wont work”
- “Because my app isn't working”
- “Broken piece”
Request for Information Question:
- “Help with design studio”
- “Question about layouts I all ready have now they want me to pay for Why?”
- “How to set up cricut explorer air 2”
Account Question:
- “Can't create an account”
- “Can't login , changed password several times”
- “Payment was taken out of my account but I still dont have cricut access to my subscription”
Payments and Charges Question:
- “An unexpected payment hit my bank”
- “Double charges”
- “Billing not approved”
Shipping and Delivery Question:
- “Did not get instruction book”
- “Missing items”
- “Didn't receive all of my items”
Activation/ Cancellation Question:
- “To cancel my membership”
- “I need to renew my membership”
- “Cancellation”
Return/ Replace Question:
- “I'm unable to change my password”
- “I need a hand manule I am going to have to return this because I don't understand what the videos and those people doing the videos go to fast for some people I need to read the instructions”
- “Need return label”
Refund Question:
- “For refund for Cricuit Mini”
- “Refund money I canceled my subscription”
- “I want a refund for 127$ my credit add was billed. I sold my machine months ago and want my money back. I was told my machine was used recently. That's a bunch of *** I spoke to the woman that bought it and it's under her account. NOT under mine..!”
Website/ Application Question:
- “App not working”
- “Heat press website”
- “Site not loading”
Staff Question:
- “Customer service”
- “Service problem”
- “My explore 3 isn't communicating and it say to call customer service”
Cards Question:
- “Declined my credit card”
- “PIN number?”
- “Charging my credit card for payment and I don't even have access to Cricket”
Employment Question:
- “Problem cutting printed jobs”
- “I am trying to do a job and nothing and it comes out that you contact me with customer service”
- “Employment need to contact hr recruiting”
Other Question:
- “I'm having problems with Bluetooth”
- “I press print on my heat press”
- “Can not load load paper”
Compare Cricut To
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